Payment Methods:
We accept the following payment methods:
Credit cards (Visa, MasterCard)
Debit cards
Bank transfers / Cliq Payments – in specific cases Only
Checks (must be received and cleared before services/goods are provided)
Cash (for in-person transactions only)
Payment Terms:
All payments are due upon receipt of invoice unless otherwise agreed upon in writing.
Invoices are typically issued at the time of purchase or service completion.
Payment Disputes:
If you believe there is an error on your invoice, please contact us within 5 days of receiving the invoice to
resolve the issue.
In case of a payment dispute, we will work with you to investigate and resolve the matter in a fair and
timely manner.
Currency:
All transactions are conducted in U.S Dollar as per our Website and Mobile application
www.800sat.org
Cash payments in any of our branches can be paid in the branches countries currency. Based on the
exchange rate of U.S Dollar to Branch specific currency.
Taxes:
All applicable taxes and fees will be added to the invoice, as required by law of the client’s country
of residence & IP address
1. Refund Eligibility:
Refunds will be issued in accordance with the terms and conditions outlined in this policy.
Refund eligibility may vary depending on the type of product or service purchased. Specific eligibility
criteria for different categories are detailed below.
2. Physical Product Refunds:
800 SAT Center offers no refund on products purchased such as hard copy past papers.
3. Digital Product Refunds:
Digital products, including software, e-books, and digital downloads, are typically non-refundable once
the product has been purchased or accessed.
If you encounter issues with a digital product, please contact our customer support team via the LIVE
CHAT on the 800 SAT Mobile app for assistance.
Purchased Study guides and practice books expire within 16 weeks and must be used during this
period. (repurchase of the product is allowed)
4. Service Refunds:
800 SAT Center offers a 2 class satisfaction guarantee for services.
To be eligible for a service refund, the following conditions must be met:
A written request for a refund must be submitted within 2 classes of group course START DATE by latest.
Fixed price deduction of 50 USD on the 2 classes attended is applicable and deducted from the
course total price before tax.
Refunds for services will be provided at the sole discretion of 800 SAT Center. We reserve the right to
assess each request on a case-by-case basis.
800 SAT Center offers no refund on private & one to one classes.
5. Membership Refunds:
AP All Module Payments are handled differently:
To be eligible for a service refund, the following conditions must be met:
A written request for a refund must be submitted within 2 classes of group course START DATE by latest
If you fail to inform the admissions team to officially withdraw you after 2 classes of group course start
date by latest – the course you are currently in (Example, Green) will be counted as taken, as for the
remaining modules (orange, gray & purple) can be recollected as CREDIT to be used in other courses or
private classes (can be added to the mobile app wallet).
6. Refund Processing:
Refunds will be processed within 15-30 days of approval.
The time it takes for the refund to appear in your account may vary depending on your payment provider.
7. Contact Us:
If you have questions or concerns about our payment / refund policy, please contact our financial
department at finance@800satcenter.com
*Changes to Payment & Refund Policy:
We reserve the right to modify or update this payment policy at any time. Changes will be effective
immediately upon posting to our website or notification to customers via mobile app.
By engaging in a transaction with 800 SAT Center, you acknowledge and agree to abide by the terms and
conditions of this payment policy.