Payment Methods

● Credit Cards (Visa, MasterCard)
● Debit Cards
● Bank Transfers
● Checks (must be received and cleared before services/goods are provided)
● Cash (for in-person transactions only)

Payment Terms

All payments are due immediately upon receipt of the invoice. Invoices are typically issued at the time of
purchase or service completion. Payments must be processed prior to the provision of services or
products.

Payment Disputes

If you believe there is an error on your invoice, please notify us within 5 business days of receipt so we
can investigate and resolve the issue promptly and fairly.

Currency

All transactions are conducted in U.S. Dollars (USD), as stated on our website (www.800sat.org) and
mobile application. For in-person payments at our branches, cash payments may be made in the branch’s
local currency, based on the current exchange rate between the U.S. Dollar and the local currency.

Taxes

All applicable taxes and fees will be added to the invoice, in accordance with the tax laws of the client’s
country of residence or IP address at the time of transaction.

 

Refund Policy

 

Refund Eligibility

Refunds are issued in accordance with the terms outlined below. Eligibility depends on the type of
product or service purchased.

1. Physical Product Refunds

○ EIGHT HUNDRED SAT Center does not offer refunds on physical products, including
hard copy practice books.

2. Digital Product Refunds

○ Digital products, such as software, study guides, and digital practice books, are
non-refundable once purchased.
○ For issues with digital products, contact our customer support team via the LIVE CHAT
feature on the EIGHT HUNDRED SAT Mobile App.
○ Purchased study guides and practice books must be used within one year of purchase.
Repurchase is permitted after the expiration period.

3. Service Refunds

Group Courses:

○ A satisfaction guarantee is available for up to 2 classes from the course start date.
○ To be eligible for a refund, a written withdrawal request must be submitted within 2
classes of the group course start date.
○ A fixed fee of $50 for the 2 classes attended will be deducted from the course total,
excluding taxes.
○ Subject transfers within group courses: If a student transfers from one subject to
another and there is a difference in the number of hours, the difference will be held as
credit only.

4. Private/One-to-One Courses:

○ Refunds are not offered.
○ Change of purchased subject course is not permitted.

5. Membership Refunds (AP All Module Payments)

○ Refund conditions are the same as group courses.
○ A written refund request must be submitted within 2 classes of the green (1st Module)
group course start date.
○ If withdrawal is not notified within this period, the current course (Green) will be
considered completed. Remaining modules (Orange, Gray, Purple) can be credited
toward other courses or private classes and added to your mobile app wallet.

6. Refund Processing

○ Refunds will be processed within 15–30 working days of approval.
○ The time for the refund to appear in your account may vary depending on your payment
provider.

Contact Us

For questions regarding payment or refund policies, please contact our financial department at
finance@800satcenter.com