PAYMENT & REFUND POLICY EIGHT HUNDRED SAT INSTITUTE | Academic Year 2026/2027
PAYMENT METHODS
We accept the following forms of payment:
- Credit Cards (Visa, MasterCard)
- Debit Cards
- Bank Transfers
- Cliq
- Checks — must be received and cleared before services or products are provided
- Cash (for in-person transactions only)
PAYMENT TERMS
All payments are due immediately upon receipt of the invoice. Invoices are typically issued at the time of purchase or service completion. Payments must be processed prior to the provision of services or products.
PAYMENT DISPUTES
If you believe there is an error on your invoice, please notify us within 5 business days of receipt so we can investigate and resolve the issue promptly and fairly.
CURRENCY
All transactions are conducted in U.S. Dollars (USD), as stated on our website (www.800sat.org) and mobile application. For in-person payments at our branches, cash payments may be made in the branch’s local currency, based on the current exchange rate between the U.S. Dollar and the local currency.
TAXES
All applicable taxes and fees will be added to the invoice, in accordance with the tax laws of the client’s country of residence or IP address at the time of transaction.
REFUND POLICY
1. Digital Product Refunds
- Digital products — including software, study guides, and digital practice books — are non-refundable once purchased.
- For issues with digital products, contact our customer support team via the Live Chat feature on the EIGHT HUNDRED SAT Mobile App.
- Purchased study guides and practice books must be used within one year of purchase. Repurchase is permitted after the expiration period.
- A student is eligible for a refund only if they have attended 4 classes or fewer. If a student attends a 5th class, they are no longer eligible for a refund under any circumstances.
- To request a refund, a written withdrawal request must be submitted before the student’s 5th class.
- A fixed deduction of $200 USD will be applied to all approved refunds.
- This applies to both First Semester and Second Semester enrollments independently — a student who enrolled in the First Semester only may withdraw within their first 4 classes, and a student who enrolled in the Second Semester only may withdraw within their first 4 classes of that semester.
- Refunds are not offered for private or one-to-one courses.
- Change of purchased subject is not permitted.
- Students who paid for the full academic year may only request a refund within the first 4 classes of the First Semester.
- Once the 5th class of the First Semester is attended, the enrollment is considered confirmed for the full academic year and no refund will be issued.
- A written withdrawal request must be submitted before the student’s 5th class of the First Semester.
- A fixed deduction of $200 USD will be applied to the approved refund amount.
- Approved refunds will be processed within 60 working days.
- The time for the refund to appear in your account may vary depending on your payment provider.
CONTACT US
For questions regarding payment or refund policies, please contact our financial department at finance@800satcenter.com